AMS merchandisers have proven that they can be more consistent on their service calls than factory employees. Where a factory employee usually have dual roles in both sales and services (sales taking priority), at AMS our merchandisers are service and set-up only allowing them to focus on their priorities without any other project interruptions. AMS merchandisers also track their performance daily and are required to complete a Store Visit Approval Form, this way projects are completed in a timely manner.
By using AMS, manufacturers will be able to easily track project costs and budgets. To keep costs down, AMS can complete most special requests on a regular service call, where a factory employee would take longer to complete, and have no time schedule for these calls. AMS has fixed cost for service and special projects with no hidden extras, allowing manufacturers to know exactly from month to month what their service and set-up costs are. AMS can also cost less than using a direct employee when you consider salary, benefits, travel time, and travel expenses.